Privacy policy

Consent for the provision of speech pathology services

What does informed consent mean?

There are a few important principles related to informed consent:

  • You must be given relevant information. Ask the speech pathologist if you have questions about the services offered.

  • You have the right to understand the information. Ask the speech pathologist if you do not understand.

  • You have the right to choose. You may agree to or refuse specific activities and procedures.

  • You have the right to stop therapy at anytime. You can change your mind about a specific activity or procedure, even in the middle of a session.

  • You can agree or refuse in writing or verbally. You may give your consent using the form below. 

  • You may also give consent or change your mind by telling the speech pathologist. Consent and refusal that you give verbally will be documented by the speech pathologist.

Collecting information

Sunflower Speech Pathology needs to collect information about your child for the primary purpose of providing a quality service to you. In order to thoroughly assess, diagnose and provide therapy, we need to collect some personal information from you. If you do not provide this information; we may be unable to treat your child. This information will also be used for:

a. The administrative purpose of running the practice;

b. Billing either directly or through an insurer or agency;

c. Use within the practice if passing your case to another speech pathologist within the practice for your ongoing management;

d. Disclosure of information to your doctors, other health professionals or to teachers to facilitate communication and best possible care for your child; and

e. In the case of insurance or compensation claim it may be necessary to disclose and/or collect information that affects your return to work.

We do not disclose your personal information to overseas recipients.

Privacy policy

Sunflower Speech Pathology has a Privacy Policy that is available on request. This policy provides guidelines on the collection, use, disclosure and security of your information.

The Privacy Policy contains information on how you may request access to, and correction of, your personal information and how you may complain about a breach of your privacy and how we will deal with such a complaint.

Information sharing

To ensure the process of quality treatment provision, information about your child's assessment results and progress may be given to relevant other service providers, who are involved in his/her management.

These may include doctors, teachers, specialists, insurers, solicitors, employers or others, but only where it is considered to be of benefit to your child's progress.

Will my privacy be protected?

This practice is subject to the Privacy Act 1988 and must comply with obligations related to the collection, use and disclosure of personal information, including through tele-health. The speech pathologist must maintain confidentiality and privacy standards during sessions, and in creating, keeping and transmitting records.